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Cambridge Elementary School

COMPLAINT RESOLUTION PROCEDURE

 Code H7

This complaint resolution procedure applies to all programs administered by the U.S. Department of Elementary and Secondary Education under the No Child Left Behind Act (NCLBA) as well as all other programs related to Cambridge Elementary School.

For purposes of this policy, a complaint is a formal allegation that a specific federal or state law or regulation pertaining to such programs has been violated, misapplied, or misinterpreted by school district personnel or by Vermont Department of Education personnel.

Any parent or guardian, surrogate parent, teacher, administrator, school board member, or other person directly involved with an activity, program or project operated under the general supervision of the Department of Elementary and Secondary Education pursuant to NCLBA may file a complaint,.  Such a complaint:

The written, signed complaint must be filed and the resolution pursued in accordance with local school district policy, which normally requires that the complaint first be submitted to the Principal.  If the party submitting the complaint is not satisfied with the Principal's response, then the complaint may be referred to the Superintendent, and if not satisfactorily resolved by the Superintendent, it may be referred to the School Board.  If still not satisfied, then the complainant may file a complaint with the Vermont Department of Education.  If there is no evidence that the parties have attempted in good faith to resolve the complaint at the local level, the Department may require the parties to do so and may provide technical assistance to facilitate such resolution.

Any persons directly affected by the actions of the Department of Education may file a similarly written complaint if they believe state or federal laws or regulations have been violated, misapplied, or misinterpreted by the Department itself.

Anyone wishing more information about this policy or complaint procedure may contact the Principal, Superintendent, or Vermont Department of Education.  Inquiries to the latter may be directed to:

                                        Commissioner of Education
                                   
    Vermont Department of Education
                                   
    120 State Street
                                   
    Montpelier, VT  05620

This policy language has been uniformly adopted by all school districts within the LNSU to which it applies.